The April 2018 Innovation News Newsletter is Now Available for Download

4/6/18 - The April 2018 edition includes information about our new products, Mi.Net, featured projects, and much more.

It is being mailed to over 14,000 Mueller catalog holders, distributor branch managers, and outside sales employees in the U.S and emailed to over 9,000 prospects next week. Download your copy now!

If you have ideas for our June 2018 issue, please send an email to Thank you!

Mueller® App Now Features a QR Tag Reader

02/22/18 -  Launched in 2015, the Mueller App helps distributors determine equivalent service brass part numbers and request certifications. Using the improved navigation of the new website, the resource links are no longer necessary but the Mueller App now includes an integral QR tag reader. Users no longer have to download a separate app for scanning hydrant tags; they can use the app to scan the QR tag on any Mueller® or U.S. Pipe Valve & Hydrant® fire hydrant and obtain data specifically for that hydrant. Search for “Mueller” in the Apple App or Google Play store to download this handy app.

Jones® Triton™ Fire Hydrant Features Auxiliary Port in Dome Top

02/07/18 - Mueller Co. has introduced the Jones® Triton™ model J-4048 dome top wet barrel fire hydrant. The new dome top features an auxiliary port that can be used to access construction water, install pressure sensors, and more. In the event of an emergency, the horizontal hydrant nozzles remain fully accessible to the fire department or utility, even if the dome port is being used. This feature is also available as an option with the J-4065 model.This new dome top feature is also available as an option with the J-4065 model.

For more information visit or call 800-523-8618.

Mueller Water Products Strengthens West Coast Customer Service

02/05/18 - Effective January 1, 2018, Mueller Water Products has strengthened its service and support of customers in California and surrounding areas by acquiring the talent of Waterworks Components, LLC, its exclusive representative for the past ten (10) years. As a result, we would like to welcome Mike Burr, Tim Paxson, Suzie Gonzalez, Teri Martinez, Heidi Rolon, and Kathy Salinas to the Mueller family. According to Mike Burr, “We are excited to be official members of the Mueller Western Regional sales and customer service teams, the most dynamic and resourceful group in our industry. Our customers can now enjoy the full weight of the Mueller resources.”

The move is part of the Company’s overall plan to make doing business with Mueller Water Products easier.

“It’s really about owning the entire process and bringing a great group of individuals onboard as Mueller employees, given their excellent support and representation as a manufacturer’s representative for all these years,” stated Human Resources Manager Travis Banfield.

The Western Regional Customer Service office is located at the Company’s West Coast Warehouse in Ontario, California and operates Monday through Friday from 7:00am to 5:00pm Pacific time. In addition to customer service, this Mueller facility also assembles Jones® wet barrel fire hydrants and has extensive stock of Jones and Mueller water distribution products. Western regional customers will continue to enjoy top-notch service but now have the complete support from and knowledge and experience of the Decatur Customer Service team.

Q&A Interview on Aging Water Infrastructure: Repair Or Replace

01/11/18 - Aging infrastructure, including water networks, is an ongoing problem. According to The American Society of Civil Engineers (ASCE) gave a “D” grade on the organization’s 2017 Infrastructure Report Card.

In this Water Online article, two industry experts discuss how utilities can best make the decision to repair or replace pipes used in their water distribution systems. Cody Snell, District Engineer of Mueller Co., was interviewed and provided information from the point-of-view of a manufacturer in business for more than 150 years.

Read the full article here.

The January 2018 Innovation News Newsletter is Now Available for Download

The January 2018 edition includes information about Mueller Co.’s new Technology Center, innovation in Bluetooth technology and how it is incorporated into Hydro-Guard flushing models, 10 tips for better Gate Valve operation, and much more.

This newsletter is being mailed to AWWA and UL/FM catalog (print & CD) holders, distributor branch managers, and outside sales reps in the U.S., and will be emailed to all lead respondents on January 5, 2018 and is available on our website. Download your copy now!

If you have ideas for our April 2018 issue, please send an email to Thank you!

Ever Heard of that 70's band, Drilling-n-Tapping?

01/05/18 - Our fall 2017 nostalgic concert poster is now on display at authorized Mueller® distributors around the U.S. Stop by today and rock out with Drilling-n-Tapping!

New Features on Mueller Swing Check Valves

12/20/17 - To meet the higher pressure requirements of today’s water infrastructure systems, all 2- to 12-inch Mueller UL/FM swing check valves are now rated at 350 psig cold working pressure (CWP). In addition, the product line has been expanded to include 2-, 14-, and 16-inch sizes (with the largest two sizes still rated at 250 psig CWP). Standard features of our UL-listed, FM-approved check valve product line now include: all ductile iron construction, bronze to BUNA seating, lifting rings, PN16 drilling, bosses for bypass connections, and a drain plug. Read the Empowering Valves article here.

For more information, please call 800.423.1323, send an email to, or visit

Fluid Handling Magazine Features 10 Tips From 3 Experts On Better Gate Valve Operation

12/07/17 - Get guidance from valve experts on how to guarantee better gate valve operation from installation and beyond

The NOV/DEC 2017 issue of Fluid Handling magazine features an article highlighting a trio of valve experts: John Petito, PE and associate VP with AECOM, and Mueller Co. district engineers, Virgil Diaz and Mark Snyder. Their 10 tips for the specification, selection, installation, and maintenance of gate valves centers on better gate valve operation now and in the future. Read the full article here.

Bluetooth® Programming Now Available for Hydro-Guard® Flushing Systems

11/13/17 - Imagine creating and changing flush events without a handheld controller; the KR-BL Bluetooth® programming solution for Hydro-Guard® flushing systems makes it a reality. This technology is available for use on all Hydro-Guard Flushing models and allows operators to use a smart phone (iOS and Android) to manage up to 24 different flush events. It also enables users to conduct manual flushes or change programming – all from up to 30 feet away. Now utility personnel have full control from the comfort of their service trucks.

For more information, review the manual here.

Water Talk Radio Interviews Eric Plate, Hydro Gate® Application Engineer, at WEFTEC 2017

11/08/17 - Do you know which water control gate best suits your application? Water Talk Radio caught up with Hydro Gate Application Engineer Erik Plate at WEFTEC 2017 to discuss the selection criteria for slide gates and some of the materials used in their construction.

Find out more by listening to Eric’s interview here.

Water Talk Radio Interviews Dave Cole, Mueller® Co.’s District Sales Manager, at WEFTEC 2017

11/02/17 - Lead content in brass service fittings is of high concern when dealing with potable water systems. In this interview with Water Talk Radio, Mueller’s Dave Cole discusses allowable lead content service line valves and fittings. He also provides information on the difference between low lead, no lead, and lead free. Dave then gives guidance on the legislative changes to the Reduction of Lead in Drinking Water Act of 2011.

Take a few moments of your time to listen to Dave’s interview. We also invite you to download this complimentary white paper PDF on allowable lead content.

Water Online Feature: Mueller Co. Customers Discuss Their Solutions For Dead End Mains

10/19/17 - Do customers located at dead ends in your distribution system receive the best water quality? Moving drinking water prone to stagnation is critical in areas such cul-de-sacs, end of rural streets, and even a looped line – all known areas where this problem occurs. 

Read the full article here.

10 Tips From 3 Valve Experts On Better Gate Valve Operation

10/11/17 - Water professionals know gate valves are the most common, and possibly the most important, components of water distribution systems. Improper selection, installation, and maintenance of gate valves sets them up for failure that causes health, cost, and convenience repercussions for utility companies and the public alike. In this article, John Petito, PE and associate VP with AECOM, along with Virgil Diaz and Mark Snyder, district engineers with Mueller Co., provide ten tips for the specification, selection, installation and maintenance of gate valves. Learn how to guarantee better gate valve operation now and in the future.

Get guidance from valve experts on how to guarantee better gate valve operation from installation and beyond.

Download the full article here.

October 2017 Innovation News Newsletter Available for Download

09/28/17 - The October 2017 edition features articles about several line extensions, case studies, and product enhancements including the Hydro-Guard® pressure monitoring user interface, complete hydrant repair kits for rebuilding Mueller Centurion® hydrants, and the standardization of stainless steel 316 fasteners on gate valves. Information on the new Mueller® $5,000 Continuing Education Scholarship from AWWA is also highlighted in this issue. This newsletter is being mailed to AWWA and UL/FM catalog (print & CD) holders, distributor branch managers, and outside sales reps in the U.S., and will be emailed to all lead respondents on October 4, 2017, and is also available on our website.

If you have ideas for our December issue, please send an email to Thank you!

New Mueller® Continuing Education Scholarship from AWWA

09/27/17 - Mueller® and the AWWA invest in the students of today to support the water sciences field of tomorrow.

In partnership with Mueller Co., the American Water Works Association (AWWA) is now offering a $5,000 scholarship for a water utility employee seeking his or her first bachelor’s degree in the water sciences field. In addition, AWWA will be offering many other scholarships to undergraduate and graduate students with funding ranging from $5,000 to $30,000 annually. The application deadline is January 9, 2018. For more information, please visit: 2018 AWWA Scholarships.

Mueller Co.’s Harold Mosley Discusses Water Pressure Monitoring In Water Efficiency’s Sep/Oct 2017

09/19/17 - In the September/October issue of Water Efficiency magazine, Mueller Co.’s Harold Mosley, product manager for Hydro-Guard®; monitoring and flushing systems, discusses the challenges utility managers and operational personnel face by only having a rough idea of their delivery systems’ water pressure. One of the industry’s most reliable resource to address this issue is the Hydro-Guard remote pressure monitoring system, which enables utility companies to monitor their water pressure 24/7.

Read the full article here.

Mueller® Water Distribution Products Catalog Available In Digital And Print Formats

09/15/17 - Sticking to Mueller Co.’s commitment of innovation, the company provides two convenient ways for customers to access the Mueller Water Distribution Products catalog: digital and traditional print formats.

Interact with the digital catalog online here.

Mueller® Water Distribution Products TRAINING SCHOOL

09/08/17 - Our annual series of 3-day training schools will be conducted January through March 2018 at our new Training & Collaboration Center in Chattanooga, TN. These schools are designed specifically for distributor personnel.

Reservations are now being taken. To assure each student will receive hands-on experience with the products and machines covered by the school, classes will be limited to 20 students each. With the great demand for this program, space fills quickly, so make your reservations as soon as possible.

Reservations are being accepted immediately. Send your request for reservations directly to George Lacefield by email at

We must ask that you provide the names of each student and branch location. We regret that we cannot hold places without these names. Once reservations are accepted a confirmation email will follow detailing course outline.

Easier to Find: Pratt® BIM 3D Models

09/06/17 - In an effort to make locating and downloading Pratt® BIM 3D models easier, we have implemented a new ‘resource library’: Located Here

New White Paper: Allowable Lead Content for Underground Service Line Valves and Fittings

09/01/17  - Using low lead brass fittings in supply pipes (service lines) is essential to the integrity and purity of tap water. As most service lines are located beneath a street, a simple and low-cost method of eliminating lead is to use low lead brass fittings in the service lines. This new white paper from Mueller Co. discusses the need for low lead service fittings, reviews the terms “no lead,” “low lead” and “lead-free,” and examines some of the principal protection choices for water service pipeline systems.


Mueller Hydro-Guard® Solutions Reduce Costs and Preserve Resources in Nova Scotia

08/31/17 - In the beautiful spot of Cape Breton Regional Municipality, Nova Scotia, an estimated 10 million gallons of treated, chlorinated water is flowing annually into the Sydney River. Since local lobster trapping grounds are nearby, this activity causes major concern for the Department of the Environment. Find out how Mueller's Hydro-Guard flushing systems combat this environmental concern.

Read more and share our LinkedIn post here.


Mueller® Hydro-Guard® HG-6 Portable Automated Flushing System Animation Now Available

08/21/17 - This technical animation shows how the Hydro-Guard® HG-6 automatic flushing system works. It can be installed in the water distribution system anywhere a fire hydrant is available. It’s portable and adjustable so it can be connected to the hose nozzle of any brand of fire hydrant. It is the perfect solution for temporary or emergency flushing needs.

View and share this new animation on Mueller Co.’s YouTube channel here.

New White Paper: Proper Painting of Fire Hydrants for Maintenance and Color Classification

08/15/17 - A major commonality is that they both must be in good repair to ensure public safety. Additionally, they both rely on colors to convey important information. But while the general public knows what colors mean at a traffic light, it is typically only firefighters or water distribution personnel that know the meaning behind the colors of a fire hydrant. This new white paper explains the various paint colors of fire hydrants, explains the advantages of a universal system, and demonstrates why proper coating application is crucial to their serviceability.

Read the white paper here.